WARRANTY SUPPORT
WHEN SOMETHING GOES WRONG,
WE GET TO WORK.
If equipment supplied by Herits develops a fault within its applicable warranty period, complete the form below. Clear information and photographs help our team assess the issue and confirm the next step.
REPORT A WARRANTY ISSUEONE ITEM. ONE REPORT. CLEAR NEXT STEPS.
YOUR WARRANTY, EXPLAINED
A CLEAR WAY FORWARD.
When something goes wrong, we get to work.
Watch on YouTube ↗Music & sound effects · Sound on for the full experienceREFRIGERATION & FREEZERS
30 DAYS WARRANTY
From delivery, subject to your applicable terms.
ALL OTHER APPLIANCES
90 DAYS WARRANTY
From delivery, subject to your applicable terms.
Eligibility is checked against your purchase record and applicable Herits warranty terms.
VIEW WARRANTY TERMS
BEFORE YOU START
HAVE THESE DETAILS READY.
Providing clear information at the beginning will help our team assess the fault and reduce unnecessary back-and-forth.
- Your order or invoice details
- A clear photograph of the complete unit
- A photograph of the data plate or serial-number label, where present
- A photograph or short video showing the error or visible fault
PLEASE SUBMIT ONE FORM FOR EACH INDIVIDUAL ITEM OF EQUIPMENT.
LET'S GET THE DETAILS
REPORT A WARRANTY ISSUE.
One item of equipment per report.
Photos and video are uploaded securely to the HERITS team.
Prefer a separate window? Open the warranty report form ↗
